You have to constantly chase the lettings department, it's a joke. So unprofessional. Never phone you back, don't even respond to your emails. Promises never ever delivered.This is just a money making business, the director constantly publisiceses how much they do for charities and the community, someone with real intentions to help charities or their community doesn't shout about it so much, it's just an advertisement ploy to get you to like or trust them. Even their own mortgage advisor told my cousin that he was leaving as had enough being swindled by the director.
I cannot praise Wilson Wood enough. I purchased my new home through them and the service was outstanding. When Gavin showed me around the property, I thought how professional and friendly he was. From the moment I put in an offer until I received the keys the whole process was very stressful as it wasnt a run-of-the-mill sale, but Gavin kept me informed every step of the way even on his day off. There are not many agents you can say that about! The whole team are friendly, and every person I spoke to was lovely and very helpful. I wouldnt hesitate in recommending these agents to anyone, they really DO go the extra mile.
Not great dealings with the unprofessional letting team, they dont want to deal with issues in a professional manner, you cant review this company on their Facebook page as they have removed the reviews facility for some strange reason. The good review on google is from one of the bosses wives??? Juliet law?? !!! Worrying
Estate agent cancelled the first viewing very last minute after plans had already been completely changed to try to meet the time of the appointment. Then travelled long distance last night to view the house for a second time with my girlfriend, only for us to then be stood up by the estate agents again. Waited outside the house for half an hour after travelling long distance through rush hour traffic, tried calling the office but no response, I'd been given no contact details of the person I was meeting so had no other number to call, tried knocking multiple times but no answer. Awful service from start to finish.Would not recommend.
Great Estate Agents and Lettings office. Nothing too much trouble for the team. Answer queries and questions promptly and efficiently. Happy that they are my link between us and Landlady
Wilson Wood Properties Ltd is a UK Real Estate Agency based in Canvey Island, East of England. Wilson Wood Properties Ltd is located at 133 Furtherwick Rd, Canvey Island SS8 7AT, UK.
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